WEBSITE CARE PLANS
We look after our client's websites like prized possessions. We update, secure, maintain, improve and backup on a regular basis so they have peace of mind.
Website Hosting & Maintenance
There is a difference between hosting a website and taking care of a website. Most website hosting is sold to the masses at the cheapest rate to the customer without a thought of the implications to the client. Support is reactive and often very slow. Essentially you are sold some space online to showcase your website and that's it...
As a result of this kind of service being offered, clients get frustrated, websites get hacked and costs rise. We believe there is a better way. We know you are trusting us to look after your website, make sure it's always online, that it's bringing in queries and that it's safe and secure.
This is why you need a partner that does more than just host your website. You need someone that monitors it, updates it, makes changes when requested and most importantly someone you can pick up the phone and talk to when problems arise. We don't like ticket systems any more than you do, which is why our clients call us and get instant help.
If you are looking for personalised website care, technical support in non-geek speak and peace of mind knowing your website is backed up, online and secure you have come to the right place.
Tech Terms Explained
Website hosting is the space you rent online, to show your website on the internet.
Backups are copies of the website and emails and on a regular set schedule.
Is the content management system we build our websites on.
Security are the measure put in place to ensure your website does not get hacked.
Plugins are add-ons to your website that give it extra functionality.
Staging is a testing phase of the website to ensure updates don't break your website.
Updates concern themes, plugins and content, keeping your website current and secure.
- This covers a 1 page website or landing page, sufficient hosting space, 3 email accounts, telephonic support, security and backups and minor textual changes.
- This covers a small business website, sufficient hosting space, 7 email accounts, telephonic support, security and backups and regular textual changes.
- This covers a medium business website, sufficient hosting space, 15 email accounts, telephonic support, security and backups and website and blog updates.
- Since eCommerce websites vary so greatly in size, update needs and support we encourage you talk with us so we can tailor a package suited to your needs.
All packages run a month to month basis, no contracts. You may, however, purchase hosting in 3 months, 6 months or annual blocks.
Having a passion for looking at the world through the viewfinder of a camera and sharing what we have captured with our clients brought us to a point where we knew that it was time to have a website. The task that lay ahead of us was big, which web designer do we go to? After looking at a lot of websites, I came across Blaze Web Studio. I requested a quote and I was impressed with the quick response.
We are both extremely happy with the website and logo that Blaze Web Studio has delivered to us. Geoffrey is absolutely amazing. He gives advice and shares his knowledge freely to assist you in your website as well as your business. We are excited to take our business further and it is such a comfort knowing that we have Blaze Web Studio by our side.
I initially came upon Blaze Web Studio by visiting their website, so I did not know them from a referral and was thus unsure of what to expect.I created a mediocre expectation within myself to avoid disappointment.
Blaze Web Studio was very “hands on” with the whole collaborative process with getting my inputs and taking them to a higher level. The service definitely way surpassed even my optimistic expectations, and I think their service is worth more than I paid! You can have full confidence in a very pleasing service and an amazing result.
I would highly recommend Geoffrey and his team. We were listened to and guided through the processes, which culminated in a site we are extremely happy with. The creativity and expertise of Blaze are of a very high standard. They take the time to research and understand your unique business and brand and are able to translate your important messages into a website. They also understand your customer and their needs and what drives/motivates them.
The team is very thorough and diligent, extremely supportive and patient. Their knowledge and insight and recommendations were most helpful, and whilst we were always in charge of the direction, it definitely felt like a partnership. We were extremely impressed with the professionalism and service, as no request was too difficult and we were at all times kept up to date with the design progress.
Annabel Wise Poyas
"Word Class Customer Service – Geoffrey was able to create our logo based on our Skype conversation. We are worlds apart but his talent is amazing! The website and Facebook page are professionally done and yielded 110% client inquiry increase! I credit the web page to the early success of having 5 kids enrolled in our preschool during our first month!
Geoffrey always got my back! Mind you, the time difference is no joke but he always answers within 24 hours. He made everything easy to understand for the non-technical person such as I am! The payment plan and the breakdown of the fees are very helpful when projecting my budget. I am glad I have found Blaze Web Studio and I am a customer for life.
Lifestyle & Business Strategist
A big Thank You to you and your ‘trail-blazing' team for your valuable input and creative efforts in transforming our company’s web page. With the recent upgrades you implemented, our clients are now able to navigate the product pages with ease on their PC’s, tablets and smartphones.
Many of our customers do not have computers and use smartphones instead. Your suggestion to make our web page ‘mobile friendly’ has improved not only our online enquiries but our sales too. Your patience and speedily executed service in this regard is commendable.
"Hiring Blaze to design and build my website was hands-down the best investment I could have made for my business.
Really and truly, for the level of service I received, I would have happily paid them double! They over deliver, they get the job done and they get it done right! "